Latest Update: 4/30/20

With NY on Pause, our operations are a bit different. To ensure the safety of our team and the families we work with, we have suspended all showroom visits, home consultations, and white glove delivery. We are working from home and available to answer any questions. Customers with current orders will be receiving frequent updates from us as this situation progresses. 

We hope your space provides comfort and safety as we remain indoors. We want to thank you for your continued support and our hearts go out to all those affected by COVID-19. Stay healthy.

-The Casa Kids Team

 

What items are available to ship right now?

Our Essentials Collection is in stock and ready to ship! That includes the Cabina Bunk Bed, Cabina Daybed, and Cabina Trundle Bed. We are processing all Essentials orders as quickly as we can and will send UPS tracking info promptly. 

 

Will my order by delayed?

Orders from the Essentials Collection will continue to be processed and shipped as quickly as our team can. Extended delivery times may occur as UPS is experiencing impacts. You can read more about UPS’s service update here.

 

If I am in Brooklyn can I pick-up my order?

At this time our Brooklyn showroom is closed to the public and we cannot accommodate pick ups.

 

Can I order from the Brooklyn Collection?

Yes! Orders from our Brooklyn Collection have an extended lead time at the moment. Depending on the size of your project our lead time has been extended to 14-16 weeks once we can ensure our team’s safety and return to our shop.

 

Is Casa Kids taking custom orders?

Yes! Our WFH team is ready to assist you in creating your perfect custom piece. We’re available to talk via email, phone call, or live chat. Our team is also offering remote consultations; at this time we cannot accommodate showroom visits or home consultations. 

Email us at info@casakids.com

Call us at 718.694.0272